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Buying from me
If your order is within our stock, the product will be shipped with tracking provided within 3-5 business days. If your order is custom, then the timeline for creation and shipping will depend on the number of products purchased and will be discussed with you for complete clarity. For orders of over 4 products, please expect to be contacted directly to discuss shipping timelines.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
What is your return policy?
The product may be partially refunded if damaged or lost in transit. At this time, we can not accept returned products once open or used. With proper communication within 14 days of tracked shipment delivery, a partial refund will be assessed on a case-by-case basis. The Green Witch is just one person making each product by hand, for which we should honour the time and resources spent crafting the product just for you. The product is for entertainment; we do not promise any results and acknowledge that it is a work of art intended to be used only when abiding by the safety protocols.
Read the Folksy Returns Policy.
