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Buying from me
We can personalise all bath bomb orders with a personalised box (select personalised box in separate listing and send us a message what you would like adding to your bath bomb box) custom orders and gift sets are available for any budget. As our products are handmade and we don’t keep much stock (we love to keep our orders looking fantastic) please allow 3 days for your order to be completed ( custom orders
May take a little longer) please message us with any questions
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
We are happy to refund or replace damaged items that are damaged during shipping but we will need proof your item has arrived damaged and we will then contact courier and we will then arrange a new item to be sent or a refund sent
We are happy to refund an item if you have changed your mind provided the item(s) are still in original packaging and are not damaged and we will need to have the items retuned to use (at your cost) before we issue a refund
we cannot refund any items that have been personalised such as a gift box/basket as these items are made to order if you change your mind we will only replace or refund any damaged items due to shipping
If you change your mind on non personalised items you have 28 days to return
Read the Folksy Returns Policy.
