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Buying from me
Hello! Welcome to the little shop and online home of Pretty Penguins. Consisting of Sylvia and Ellen, we are from the West of Scotland and we hope you enjoy our items.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.