I, Andrea Kellett, am the data controller of your personal information as it relates to my shop.

When you place an order, I receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or to deal with any queries related to that order. If you contact me via Folksy, I will receive your username and email address.

The lawful bases I rely on to process your information are:

• To fulfil my contract with you (processing and delivering your order)

• To comply with legal obligations (such as tax and accounting requirements)

The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:

• With Folksy to comply with my obligations

• With delivery companies to fulfil your order

• To comply with legal or tax obligations

I store your information securely, for example on password-protected devices and within the Folksy platform. I only retain your details for as long as necessary to process the transaction and meet legal requirements. I retain personal data related to orders or customer queries for six years. After this time, I will securely delete your data from my records where possible.

You have the right to access the personal data I hold about you, and to request that it be corrected or deleted. You also have the right to complain to the ICO (Information Commissioner’s Office) if you believe there is a problem with the way I handle your data.

If you have any questions about your personal data, you can contact me at: andrea.lesley.crochet@hotmail.co.uk

If you have any concerns about your personal data, please contact support@folksy.co.uk.

In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.

If you pay directly by card on Folksy, your personal data is protected by Stripe's Privacy Policy, which you can read here.

You can read Folksy's privacy policy here.